Will you have 24x7 support for hardware and software issues? How much will it cost?
Hardware and Operating System failures can only be repaired when technicians can access the server hardware. Hardware and software failures can only be addressed if support knows the error occurred.
We have internal and external monitors for all AthensGuy.com services. We respond as soon as we are aware of problems be it day, night, weekday, weekend or holiday. From 09/2004 to today we had less than 8 hours of outages per year (including early morning scheduled maintenances). That's 99.9% uptime. [ Read more ]
Be aware of how your hosting and Internet providers classify "outages". Most scrub (or erase) recorded outage time during scheduled maintenance. So what they're saying is as long as they knew about the outage in advance, it doesn't count against them. Will your customers be so lenient on your downtime?
Are they even telling the truth?
Uptime (%)
Downtime per Year
90%
876 hours (36.5 days)
95%
438 hours (18.25 days)
99%
87.6 hours (3.65 days)
99.9%
8.76 hours
This is where AthensGuy.com is: between 99.9% and 99.99%.
99.99%
52.56 minutes
99.999%
5.256 minutes (Only 5 minutes of downtime a year?)
Athens Guy is a professional web design, web development, and web hosting company.
You're dealing directly with the owners so you know we'll do our best for you.
